Open Roles
None at this time.
Positions at GR Host
Support Technician: Provide customers with basic WordPress, DNS, and GR Host Store support.
- Help with WordPress login & basic plugin support.
- Explain server resource utilization and plan limitations.
- Provide users with high-quality training material or guidance.
- Execute Customer-requested Backups & Restores.
Cloud Technician: Deploy, Tune, Monitor, and Troubleshoot Customer Servers, plus provide an escalated support for Support Technicians.
Billing Technician: Process Quotes, Invoices, Refunds, Cancellation, and other billing related issues.
Employment Requirements
- Legal to work in the United States and be at least 16 years or older.
- Stable Internet connection. Typical baseline is 25 Mbps Download, 10 Mbps Upload.
- Strong Verbal and Written communication in English.
- Strong or Growing Technical Skills.
Benefits, Culture, Values
- Remote Work – All positions are remote.
- Competitive Pay
- Unlimited Vacation
- Equipment Allowance
- Paid Training and Certification Reimbursement
Hiring Process
- Apply!
- Initial Interview
- Skills Test & Technical Interview
- Offer Letter
- On-Boarding