Open Roles
None at this time.
Positions at GR Host
Support Technician: Provide customers with Dashboard Password Resets, Basic Server & DNS Troubleshooting, Basic Technical Support.
- Help with WordPress login & basic plugin support.
- Explain server resource utilization and plan limitations.
- Provide users with high-quality training material or guidance.
- Execute Customer-requested Backups & Restores.
Cloud Technician: Deploy, Tune, and Troubleshoot Customer Servers, plus provide an escalated support for Support Technicians.
Billing Technician: Process Quotes, Invoices, Refunds, Cancellation, and other billing related issues.
Employment Requirements
- Legal to work in the United States.
- 16 Years or older.
- Stable Internet connection.
- 25 Mbps Download, 10 Mbps Upload
- Strong Verbal and Written communication in English.
- Other languages are a huge bonus!
- Strong or Growing Technical Skills
Benefits, Culture, Values
- Remote Work – All positions are remote.
- Competitive Pay –
- Unlimited Vacation – Life isn’t linear. Take the time you need, when you need it.
- Equipment Allowance – We understand working on your personal equipment adds wear and tear. We compensate monthly.
- Paid Training – 10% of every work week is dedicated to focused study time.
Hiring Process
- Apply!
- Initial Interview
- Skills Test & Technical Interview
- Offer Letter
- On-Boarding